There are several features of One Hour Messengers service that sets it apart from other couriers. Besides the unbeatable quick and mistake-free service, One Hour Messengers has stringent guidelines for its messengers.
For example, to ensure that only professional, honest, well-trained and courteous messengers perform your job, One Hour Messengers screens all applicants before they are hired. Additionally, messengers must make a respectable appearance and maintain a helpful, cooperative manner.
One Hour Messengers customer service is highly regarded throughout the delivery services community but, more importantly, well known among customers. Following are a few testimonials that attest to this:
"One Hour has proven time and again that they will get the job done in a timely and cost-effective manner."
– Stephanie Dio, The MCS Group
"One Hour customized a delivery service specifically for our nightly mail run years ago. It is one of the most efficient, well-organized services we receive from an outside source. They excel in coming up with delivery solutions."
– Larry McCarthy, PECO
"We rely heavily on One Hour to do our county courthouse filings and local hand deliveries...they're simply the most experienced and knowledgeable couriers in the city for that work. One Hour always comes through in a pinch."
– Lauren Jones, Reed Smith
"We have cross-town rushes daily so One Hour's Quarter Hour Power is great for usit's one of the services we use extensively."
– John O'Donnell, Duane Morris LLP
Finally, One Hour Messengers operates according to a self-designed program entitled "Ultimate Client Package." The Ultimate Client Package applies to each and every customer, existing or new, large or small. It promises:
Desk-to-desk delivery
Discounted return trips
Electronic "real-time" order entry/order tracking and reporting capabilities
Confirmation "call-backs" upon request
Price schedule tailored to individual needs
Stringent quality control
PackageTrack® computerized package tracking
Customized invoicing
$100 free insurance coverage
Quick, personal and friendly service